How can I order homeopathic medicines online?

You can browse our Shop catalog by category, brand (Schwabe, Reckeweg, SBL), or potency. Simply add the remedies to your cart, proceed to checkout, enter your delivery address, and choose your preferred payment method (Cash on Delivery, bKash, Nagad). You can also place orders directly over WhatsApp or Phone call.

Do I need a doctor's prescription to buy medicines?

For over-the-counter biochemic remedies, mother tinctures, and common health products, a prescription is not strictly required. However, for specialized single remedies and high potencies (1M, 10M, 50M, CM), we strongly recommend consulting a registered homeopathic practitioner or uploading your doctor's prescription through our Prescription Upload page.

How do I upload or send my doctor's prescription?

You can upload a clear photo or PDF of your prescription via our dedicated Prescription Upload page (/prescription-upload/) or send it directly to our WhatsApp support number. Our experienced pharmacist team will review the prescription, prepare the exact remedies, and confirm your order.

What if a specific remedy or potency is not listed in the shop?

We maintain thousands of original German and Indian remedies in our physical pharmacy. If an item is not found online, simply submit a request on our "Request a Medicine" page (/request-medicine/) or text us on WhatsApp. We will source and pack the exact genuine remedy for you promptly.

Can I place an order directly via WhatsApp or phone call?

Yes, absolutely! You can call our hotline at +880 191 271 6061 or send your medicine list/prescription image to our official WhatsApp number. Our representative will assist you with pricing, potency availability, and shipping details.

Are all your homeopathic medicines authentic and sealed?

Yes, 100%. At Sarkar Homoeo Hall, we strictly supply genuine, original sealed bottles sourced directly from authorized importers and certified pharmaceutical manufacturers. We never sell loose or adulterated dilutions.

Which pharmaceutical brands do you stock?

We stock world-renowned manufacturers including Dr. Willmar Schwabe (Germany), Dr. Reckeweg & Co. (Germany), SBL Pvt. Ltd. (India), Adel Pekana (Germany), Lord's, Dr. Bakshi (Baksons), and trusted certified domestic brands.

What homeopathic potencies and forms are available?

We supply full ranges of Mother Tinctures (Q), Centesimal Dilutions (6C, 30C, 200C, 1M, 10M, 50M, CM), Bio-chemic 12 Tissue Salts (3X, 6X, 12X, 30X, 200X), Bio-Combination tablets (BC 1 to BC 28), Triturations, external ointments, eye/ear drops, and tonic syrups.

Where do you deliver across Bangladesh?

We deliver to all 64 districts and upazilas across Bangladesh via reliable courier partners including Steadfast Courier, Pathao Express, RedX, SA Paribahan, and Sundarban Courier Service.

How long does delivery take?

Within Joypurhat and nearby Rajshahi division areas: usually delivered within 24 hours. Dhaka Metropolitan area: 24 to 48 hours. Other district towns and upazilas: 2 to 3 business days.

How are delicate glass bottles packaged for safety?

Every liquid dilution and mother tincture bottle is individually cushioned in thick multi-layer bubble wrap, placed inside sturdy corrugated cardboard shipping boxes, and sealed with tamper-proof security tape to prevent breakage or leakage during transit.

How can I track my parcel delivery?

Once your parcel is dispatched, you will receive an SMS and email with your tracking number. You can also visit our "Track Order" page (/track-order/) and enter your Order ID to view live courier status.

Is Cash on Delivery (COD) available?

Yes! Cash on Delivery is available across all 64 districts in Bangladesh. You can inspect the outer parcel seal and hand over the payment in cash directly to the delivery courier rider.

What digital payment methods do you accept?

We accept bKash (Merchant & Personal), Nagad, Rocket, Upay, Visa/MasterCard debit and credit cards, and direct Bank Transfer.

Are there any hidden fees or extra card charges?

No, there are zero hidden fees. The final price shown at checkout (medicine price + standard courier charge) is all you pay.

How should homeopathic medicines be stored at home?

Keep homeopathic medicines in a cool, dry place away from direct sunlight, extreme heat, moisture, and strong aromatic substances such as camphor, menthol, perfumes, garlic, and onions. Keep bottle caps tightly closed after each use.

What are the basic rules for taking homeopathic remedies?

1. Keep a 15–20 minute gap before and after meals, tea, or coffee.
2. Avoid touching globule pellets with bare hands; use the bottle cap to dispense directly under the tongue.
3. Avoid consuming raw onions, garlic, camphor, and strong mint while on active homeopathic treatment.

Are homeopathic medicines safe for children and elderly individuals?

Yes, classical homeopathic medicines are gentle, non-toxic, and free from harsh synthetic chemicals when taken under the guidance of a qualified homeopathic doctor.

What happens if a medicine arrives damaged or incorrect?

If any bottle arrives broken, damaged in transit, or differs from your ordered remedy/potency, please notify us within 24 hours of delivery with a photo on WhatsApp (+880 191 271 6061). We will dispatch a free immediate replacement or issue a full refund without hassle.

Can I cancel or change an order after placing it?

You can cancel or modify your order at any time before it has been dispatched from our pharmacy. Please contact our support hotline or WhatsApp desk as quickly as possible with your Order ID.